Enphase Envoy Communications Gateway, ENV-120-01-M
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Enphase ENV-120-01-M, Envoy Communications Gateway, with Ethernet Bridge pair with Lifetime Enlighten Subscription, Qty 1
The Enphase Envoy Communications Gateway
The three key elements of an Enphase system are:
This integrated system maximizes energy harvest, increases system reliability, and simplifies design, installation and management. The following diagram shows the Envoy in the system.
Other Elements in the Enphase System
How the Envoy Communications Gateway Works
How the Envoy Works with Enlighten
Please contact one of our sales specialist at 1 (800) 901-8816 or email email@example.com
Enphase Enlighten™ Web-based Monitoring and Analytics (02:50)
Enphase Energy Inc. ("Enphase") has developed a highly reliable Envoy Communications Gateway that is designed to withstand normal operating conditions when used for its originally
During the Warranty Period, Enphase will, at its option, repair or replace the Defective Product free of charge, provided that Enphase through inspection establishes the existence of a defect that is covered by the Limited Warranty. Enphase will, at its option, use new and/or reconditioned parts in repairing or replacing the Defective Product. Enphase reserves the right to use parts or products of original or improved design in the repair or replacement of Defective Product. If Enphase repairs or replaces a Defective Product, the Limited Warranty continues on the repaired or replacement product for the remainder of the original Warranty Period or ninety (90) days from the date of Enphase’s return shipment of the repaired or replacement product, whichever is later.
The Limited Warranty covers both parts and labor necessary to repair the Defective Product, but does not include labor costs related to un-installing the Defective Product or re-installing the repaired or replacement product. The Limited Warranty also covers the costs of shipping repaired or replacement product from Enphase, via a non-expedited freight carrier selected by Enphase, to locations within the United States (including Alaska and Hawaii) and Canada, but not to other locations outside the United States or Canada. The Limited Warranty does not cover, and Enphase will not be responsible for, shipping damage or damage caused by mishandling by the freight carrier and any such damage is
To obtain repair or replacement service under this Limited Warranty, the customer must comply with the following policy and procedure:
1. All Defective Product must be returned with a Return Merchandise Authorization Number (RMA) which customer must request from Enphase. Before requesting the RMA, however, the customer should contact an Enphase technical support representative to evaluate and troubleshoot the problem while the Enphase microinverter is in the field, since many problems can be solved in the field.
2. If in-field troubleshooting does not solve the problem, Customer may request the RMA number, which request must include the following information:
3. All Defective Product authorized for return must be returned in the original shipping container or other packaging that is equally protective of the product
4. The returned Defective Product must not have been disassembled or modified without the prior written authorization of Enphase
The Enphase Envoy Communications Gateways are designed to withstand normal operating conditions and typical wear and tear when used for their original intent and in compliance with the installation and operating instructions supplied with the original equipment. The Limited Warranty does not apply to, and Enphase will not be responsible for, any defect in or damage to any Enphase Envoy Communications Gateway: (1) that has been misused, neglected, tampered with, altered, or otherwise damaged, either internally or externally; (2) that has been improperly installed, operated, handled or used, including use under conditions for which the product was not designed, use in an unsuitable environment, or use in a manner contrary to the Enphase User Manual or applicable laws or regulations; (3) that has been subjected to fire, water, generalized corrosion, biological infestations, acts of God, or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Enphase Envoy Communications Gateway specifications, including high input voltage from generators or lightning strikes; (4) that has been subjected to incidental or consequential damage caused by defects of other components of the solar system; or (5) if the original identification markings (including trademark or serial number) of such Envoy Communications Gateway have been defaced, altered, or removed. The Limited Warranty does not cover costs related to the removal, installation or troubleshooting of the customer's electrical systems. The Limited Warranty does not extend beyond the original cost of the Enphase Envoy Communications Gateway.
THE LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY ENPHASE AND, WHERE PERMITTED BY LAW, IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OR WARRANTIES AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN MANUALS OR OTHER DOCUMENTATION. IN NO EVENT WILL ENPHASE BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING, WHETHER IN CONTRACT OR TORT, INCLUDING WITHOUT LIMITATION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, OR ANY PERSONAL INJURY.
To the extent any implied warranties are required under applicable law to apply to the Envoy Communications Gateway, such implied warranties shall be limited in duration to the Warranty Period, to the extent permitted by applicable law. Some states and provinces do not allow limitations or exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of incidental or consequential damages, so the above limitation(s) or exclusion(s) may not apply. This Limited Warranty gives the customer specific legal rights, and the customer may have other rights that may vary from state to state or province to province.
Solar Panel Packaging and Shipping
No less than two solar panels will be sold or shipped. All solar panels are wrapped or bundled in at least 2 panels to prevent breakage during shipment.
Solar Panel Shipping Prices
Solar Panels Should Be Shipped with the following protections:
Please inspect your panels or solar products upon delivery to ensure no shipping damages are present. If products are damaged please take photographic evidence of any shipping damages.
Foaming to protect the top of the solar panels
Corrugated paper to protect the side of the solar panels
Plastic corners to protect the edges of your solar panels
Additional corrugated padding to double protect all sides from fork lift damages.
Wood pad to cover the top and warning to not stack.